Refund policy

Return & Refund Policy

At WristKandee LLC, all of our products are made to order. For this reason, all sales are final, and we do not accept returns or exchanges unless the item is defective or damaged.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 7 days of delivery. We’ll be happy to help!

To request a replacement or refund for damaged items:

  1. Email us at wristkandee4u@gmail.com

  2. Include your order number

  3. Attach clear photos of the damaged or defective product

Once we receive your request, we will review it and provide a resolution—either a replacement or a refund—within 3–5 business days.

Non-Returnable Items

Because our products are custom-made to order, we cannot accept returns or offer refunds for:

  • Incorrect size orders (please review size charts before ordering)

  • Change of mind after purchase

  • Orders made in error

Order Cancellations

Orders can only be canceled within 1 hour of placing the order. After that, production may begin, and cancellations are no longer possible.

Shipping Issues

We are not responsible for lost or stolen packages marked as "Delivered" by the carrier. If this happens, please contact the shipping carrier directly to file a claim.

Contact Us

For any questions about returns or refunds, please contact:
📧 wristkandee4u@gmail.com